If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.
The time required to complete a refund depends on the refund method you have selected. The refund time starts once the quality check is completed. (For quality check timelines refere table below)
| Payment Method | Refund Option | Refund Time |
|---|---|---|
| Bank Transfer | Bank Transfer | 5 Working Days |
| Refund Voucher | 2 Working Days | |
| Easypaisa Wallet | Easypaisa Wallet | 5 Working Days |
| Cash on Delivery (COD) | Easypaisa Wallet / JazzCash Wallet/ Bank Transfer | 3 Working Days |
| JazzCash Mobile Account | JazzCash Wallet | 3 Working Days |
| Modes of Refund | Description |
|---|---|
| Refund Voucher | Vouchers will be sent to the customer registered email ID on Get In Deal and can be redeemed against the same email ID. |
| Easypaisa Wallet | If the refunded amount is not reflecting in your Easypaisa Wallet statement after refund is completed: i) Please dial 3737 from your Easypaisa number or 051-111-345-100 from any other number to contact the Easypaisa helpcenter. |
| Bank Deposit | The bank account details provided must be correct and the account must be active and should hold some balance. Do not provide account details of Basic Bank Account (BBA), National Bank and Khyber bank as refunds cannot be processed for these options. IBAN number will be needed to refund the amount. |
1. The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
2. The product must include the original tags, user manual, warranty cards, freebies and accessories.
3.The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Get In Deal packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.
If your returned item does not meet the above requirements, we reserve the right to reject any request for a refund.
Note: If your return request has been rejected, the item will be delivered back to you between 6-8 days. Item will be sent to scrap after three (3) failed delivery attempts and no refund will be given.